How to contact customer service?
CoolCool
Last Update vor einem Jahr
If you want to contact customer service, we suggest that you send your request to the customer service email at [email protected] , and we will reply to you within 1-3 days. In order to solve your problem more quickly, please describe your problem clearly.
◼ If you encounter technical problems, it is recommended to attach related screenshots or videos.
◼ If there is a refund issue, please read the refund policy first. Only those who meet the refund requirements can receive a refund, and please attach the order number and a reasonable reason. This link is Refund Policy:https://www.coolcut.tv/about/refundPolicy.html?lang=en